Do you offer warranties on any of your products?

Anna Griffin Inc. offers a 1-year limited warranty on the Empress family of machines. We will repair or replace the product within one year of purchase if there is a manufacturer's defect. For warranty service, please email us at hello@annagriffin.com with the following information:

Proof of purchase including the purchase date

Photo or Video of the defect

Proof of purchase from an authorized retailers will be required to verify warranty eligibility. Warranty is NOT valid on any machines purchased from non-authorized
resellers.

The warranty is expressly limited to manufacturing defects and does not include any damage or defect caused in any other manner after your purchase.

This warranty excludes professional and commercial use.